Confluent Subscription and Support

Confluent Platform completes Apache Kafka for enterprise-grade event streaming

A Confluent Platform subscription provides access to:

  • Commercial features (only available for subscription customers)
  • Enterprise support for every component of the platform, including:
    • Apache Kafka (inclusive of Kafka Connect and Kafka Streams)
    • Apache ZooKeeper
    • Confluent community features (KSQL, Schema Registry, REST Proxy)
    • Commercial features

Commercial Features


Instantly stream data using most popular data sources and sinks with a broad ecosystem of pre-built connectors

MQTT Proxy

Access Kafka from MQTT devices and gateways without the need for a MQTT Broker in the middle


Automate deployment and key lifecycle operations of Confluent Platform on Kubernetes

Auto Data Balancer

Optimize resource utilization and performance by rebalancing partitions when adding or removing brokers

Tiered Storage (preview)

Achieve infinite retention and elastic scalability by offloading older Kafka data to inexpensive object storage

Role-Based Access Control

Centrally manage access to critical resources across the entire platform with fine-tuned authorization granularity

Structured Audit Logs

Trace user actions in a set of dedicated Kafka topics to detect abnormal behaviour and security threats

Secret Protection

Encrypt sensitive information (e.g. passwords) within configuration files to avoid exposing secrets

Schema Validation

Ensure data compatibility by validating and enforcing schemas in the Kafka broker with topic-level granularity

Multi-Region Clusters

Run a single Kafka cluster across multiple datacenters and protect against disasters with automated client failover

Control Center

Manage key operations and monitor the health and performance of Kafka clusters using curated dashboardsKafka cluster


Migrate topics between Kafka clusters across data centers and public clouds

Enterprise Support

Confluent employs the world’s foremost Apache Kafka® experts, which allows us to deliver rapid, industry leading support. The Confluent Platform subscription provides expert support at a service level agreement suitable for your needs, which may include

  • Assistance 24/7
  • Accès à la base de connaissances Confluent
  • 30 or 60 minute response times depending on support plan
  • Assistance complète pour toute la durée de vie de l'application, du développement aux opérations
  • Emergency patches not yet included in open source Apache Kafka
  • Access to expert support engineers who work directly with Kafka committers

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